How Are We Doing?

At Auto World Sales and Service, we want to be sure we are giving our customers the best service possible. We rely on honest, constructive feedback from our patrons to learn about ways in which we excel as well as areas in which we can improve. Take a look at some of our customer reviews below to see how we do business at Auto World Sales and Service.

If you recently paid us a visit, we encourage you to leave a review. We appreciate any words that our customers have to share, whether you had a positive or negative experience with us. Thank you in advance for letting us know how we’re doing.

113 Reviews

4.9 out of 5 stars

5 star

106

4 star

3 star

2 star

1 star

Sort by: Latest review first / Highest rating first

Shennice B. 13 Mar 2014

We had the best experience at Auto World. It truly is a great place to buy a vehicle. My family had been looking specifically for an Infiniti QX56 in DC/MD/VA. We were unable to find one with our specific requirements. However, we stumbled upon the Auto World listing for the SUV with our specificati...ons. I called mid-morning on a Saturday asking if they still had the SUV I wanted. They did and we were so excite that we drove 5 hours to Pennsylvania to check it out. The people there were incredibly courteous and even though they were extremely busy with other customers, they took the time to answer our questions. They ended up staying well after closing hours to ensure we both were getting a fair deal. It has been three weeks since our purchase and we have not encountered any mechanical issues with our new addition. The experience was excellent and I highly recommend Auto World for anyone looking to buy a car or truck. Show more

5 rate

Shawna Smith 15 Feb 2014

Excellent Service. Dealer explained things very well.

5 rate

Vincent 23 Jan 2014

Good service and a good condition car. Very pleasant purchasing experience. I got a cheap deal on a nice black Mercedes. I will recommend to others in my University.

5 rate

rkhalil 26 Oct 2013

I bought two cars from Auto world and all I can say is they are amazing. Quick reliable and awesome customer service. Cars run great.. made this process as easy as it can go. Thanks a lot auto world I will definitely recommend this dealership.

5 rate

San Diego CA Mom 26 Oct 2013

We purchased a car for our son from Auto World and the initial visit started off kind of concerning because we drove 2 hours to get there and the dealership was closed after someone promised they would wait. We arrived 15 minutes before they were scheduled to close. We stayed and after a while Jerem...y called us, showed up in a suit (because he left an event he was attending), and explained the person that we spoke with had an emergency and had to leave. We saw the car, took it for a test drive and we were very satisfied with the performance and overall appearance of the car except it was not as clean as we would have expected and the gas tank was very close to empty. I explained all this because it's true however it gets better, and I mean this in a good sense. After we voiced our concerns Jeremy promised to ensure the car was show room clean, with a full tank of gas, and we would receive a good deal. He delivered on all three and we purchased the car. The buying process was great too. Mike took care of the initial paperwork and when we came back to finalize the purchase, Bill sealed the deal by ensuring we had all the necessary documents to ensure a smooth title and registration once the car arrived in San Diego. We did extensive research on the car and do not tolerate anything less than professionalism, respect and a fair price from car dealers when spending our hard earned money. As previously stated we purchased the car and are very happy with the overall buying experience and performance of the car. We would and have recommended Auto World to other people we know who are looking to purchase a vehicle. Show more

5 rate

Roman Ruski 17 Oct 2013

I just bought a 2005 Subaru Legacy Outback 3.0R! This is my 4th car in 10 years that I have bought from this dealership. As always, I am really happy with the customer service and I love the selection that they always have. I drive by all the time and am always impressed with the inventory they have.... I do recommend this place to everyone. Thank you. Show more

5 rate

MLA 27 Sep 2013

New in town and needing a used car, my parents and I met with a rep at Auto World to see the car I had researched and chosen. The rep explained the purchasing procedure before scheduling an inspection at our request. Having returned a few days later with the required paperwork, the rep was prepared:... he efficiently processed the transfer before inviting me outside for a meticulous review of the features and controls of my newly-inspected and cleaned older model car. Before handing me the keys, he assured I was comfortable and had no further questions. It was a pleasure working with this rep whose knowledge, kindness and professionalism deserve a recommendation. Thank you, cars.com. Thank you, Auto World. Thank you, AW "rep" Show more

4 rate

joe weezy 20 Sep 2013

Picked up 04 Nissan sentra ser spec v! its very clean and load!! the price was very fair! it came with mods that made the car amazing!! they have a very wide selection! great place overall!!

5 rate

LA Williams 17 Sep 2013

I was refered here by my friend who just bought a car from Auto World. Good and friendly service. Very helpful and they worked around my budget which other dealers didn't do. My husband picked out a nice Acura and they lowered it down to fit my budget. I would definitely come back again.

4 rate

LNJL 14 Sep 2013

I was served very well here. My sales person was very cool and I would come back. I saw a nice Cadillac that I may come back for next week. I am from New York, and it was worth the trip. I will recommend auto world.

5 rate

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